* Prepay amounts are applied as though the first few are regular session rates. The last session will reflect the discounted rate.
Should something happen (you move) and you cannot use the remaining prepaid session times, you would get the funds remaining on your balance.
As an example, you pay $195 for three 1 hour sessions. The first session cost is $70 (regular rate), the second session is $70 (regular rate), the third session is $55 (discounted amount for the bundle purchased.)
If you used two of the three and moved away and needed a refund, you would receive the remaining $55 balance.
Every year end I try to send out an email or letter indicating the balance remaining. This amount can roll over to the new year. The email (or letter) is to confirm the amount I show on my books is the amount you thought had as a credit balance. Should the amount I have not correspond to the amount you believe you have, please contact me ASAP so it can be resolved.